If you have isseus when using SafeZone or SafeZone-edge with Milestone perform the following streps:
- Make sure you have the latest version of the Integration plugin. It can be downloaded from the download area of the support site.
- Make sure that the integration is compatible with your version of Milestone.
- Make sure that you have followed the configuration guide. It can be downloaded from the download area of the support site.
- If you still have issues open a ticket where you:
- Explain the issue
- Include the logs found in C:\DBlogs for both the machine where the bridge is running as well as a client machine (where you have the smart client running).